Understanding Discounts in Bloom Flooring Software

A Simple Guide for Your Customers

Powered by SoftCroft - Professional Flooring Business Management

Types of Discounts

Bloom supports two types of discounts that can work together to give customers the best price:

1️⃣ Line Discount (Individual Product Discount)

Special pricing on specific products (e.g., "25% off ceramic tiles this week!" or "20% off laminate flooring")

2️⃣ Global Discount (Order-Level Discount)

Discount on the entire order (e.g., "€50 off orders over €500" or "VIP customer 10% discount")

How They Work Together

Good News: You can get BOTH discounts on the same order! They combine to give you maximum savings.

How it works:

✅ Line discount applies first (reduces each product's price)
✅ Global discount applies second (to the already-discounted total)

Real Examples with Flooring Products

Example 1: Simple Global Discount

Customer Order:

Ceramic tiles            8 boxes @ €87.38 = €699.04

Global Discount:

"Round to €600" discount  -€99.04

What Customer Pays:

Each box gets 14.17% discount = €12.38 off per box
Final price per box: €75.00
Total: €600.00 ✅

Why this matters for returns: If customer returns 2 boxes, refund is €150 (2 × €75), not €174.76 (2 × €87.38). Fair for everyone! ✅

Example 2: Line Discount Only

Customer Order:

Premium porcelain tiles   10 boxes @ €87.38
Promotional discount      25% off (line discount)

What Customer Pays:

Original:       10 × €87.38 = €873.80
Less 25%:       -€218.45
Final price:    €655.35 ✅

Each box shows 25% discount on the invoice.

Example 3: Line Discount + Global Discount (The Big Savings!)

Customer Order:

Luxury vinyl tiles        10 boxes @ €87.38 = €873.80
Special promotion         25% off (line discount)
Subtotal after 25% off:   €655.35

PLUS: Order over €500     €55.35 off (global discount)

Let's Break It Down:

Step 1: Line Discount Applies First

10 boxes @ €87.38 = €873.80
Less 25% line discount = -€218.45
Subtotal: €655.35

Step 2: Global Discount Applies to Subtotal

€55.35 discount ÷ €655.35 = 8.44444444% each box

Step 3: Your Final Price Per Box

Original price:           €87.38
Line discount (25%):      -€21.85
Price after line disc:    €65.53
Global discount (8.44%):  -€5.54
Final price per box:      €60.00 ✅

Summary:

Original total:     €873.80
Line discount:      -€218.45 (25%)
Global discount:    -€55.35 (€55.35 fixed)
What you pay:       €600.00 ✅

Total savings: €273.80 (31.3% off!)

Example 4: Multiple Products with Different Discounts

Customer Order:

Product A: Ceramic tiles         5 boxes @ €80 = €400 (25% line discount)
Product B: Laminate flooring     3 packs @ €70 = €210 (no line discount)
Product C: Adhesive              2 bags @ €30 = €60 (10% line discount)

After Line Discounts:

Product A: €400 - 25% = €300
Product B: €210 - 0%  = €210
Product C: €60 - 10%  = €54
Subtotal: €564

Global Discount:

"Spend €500, get €64 off"
€64 discount on €564 = 11.35% distributed to all products

Your Final Prices:

Product A: €300 - 11.35% = €265.95  (Total: 33.8% off original!)
Product B: €210 - 11.35% = €186.15  (Total: 11.35% off original)
Product C: €54 - 11.35%  = €47.87   (Total: 20.2% off original)

Final Total: €500.00 ✅

Key Point: Products with bigger line discounts still get the global discount, but the global discount is smaller in € amount because their price is already lower.

Why We Do It This Way

✅ Fair for Everyone

If you return items:

You get back exactly what you paid (including your share of discounts)
We don't lose money on returns
Simple and transparent

Example:

Original order: 10 boxes @ €60 each = €600 (after all discounts)
Customer returns 3 boxes
Refund: 3 × €60 = €180 ✅

(Not 3 × €87.38 = €262.14 - that wouldn't be fair!)

✅ Clear on Customer Invoices

Bloom generates invoices showing:

Product: Premium Ceramic Tiles
Quantity: 10 boxes
Unit Price: €87.38
Discount: 31.35% (combines both discounts!)
Line Total: €600.00

Customers can see exactly how much they saved!

Common Questions

Q: Can I use multiple line discounts on one product?

A: No, only one line discount per product. But you still get the global discount on top!

Q: Does the global discount apply to products already on sale?

A: Yes! If a product has a line discount (sale price), the global discount still applies to the already-reduced price.

Q: What if I add more items after applying a global discount?

A: The global discount percentage recalculates automatically to spread across all items fairly.

Example:

Original: 5 boxes @ €100 = €500, global discount €50 (10% each)
Add 5 more boxes: 10 boxes @ €100 = €1,000, global discount €50 (5% each)
Total still €950, but discount spreads more thinly.

Q: Can I get a global discount on top of a line discount?

A: Absolutely! That's the beauty of our system - you get maximum savings. Line discounts apply first, then global discount applies to the reduced total.

Q: What about tax?

A: All discounts apply to the price before tax. Tax is calculated on the final discounted price.

Protecting Low-Margin Products from Discounts

🛡️ What Are "No-Discount" Products?

Some products have such low profit margins that applying any discount would result in a loss for your business. Bloom allows you to mark these products as "Discount Not Allowed" to prevent staff from accidentally discounting them.

When to Use This Feature

Common scenarios for no-discount products:

✅ Loss-leader items - Already priced at cost or below
✅ Premium brands - Manufacturer restrictions on discounting
✅ Clearance items - Already at absolute minimum price
✅ Special order products - Non-returnable items with no margin
✅ Trade-priced items - Already discounted for contractors

How to Mark Products as Non-Discountable

For Business Owners & Managers:

Open the Product - Go to Products menu, find the product
Edit Product Template - Open the product form
Find the Checkbox - Look for "Disallow Discounts" (appears after "Can be Purchased")
Check the Box - Enable discount protection
Save - Bloom will now block all discount attempts

Location in Odoo:

Products → [Select Product] → General Information tab
Look for: "Disallow Discounts" checkbox
(Located right after "Can be Purchased" field)

What Happens When a Product is Protected?

🚫 In the Product Configurator Popup

When adding a protected product to an order:

❌ "Add Discount" button is HIDDEN - Staff cannot add discounts from the popup
✅ Product can still be added to order normally
✅ Product shows normal price

🔒 In the Order Line Editor

After adding a protected product to the order:

🔒 Discount field is GRAYED OUT (readonly) - Cannot be edited
❌ If staff tries to manually enter a discount → ERROR MESSAGE:

❌ DISCOUNT NOT ALLOWED
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━

Product: [Product Name]

This product has very low margins and cannot be discounted.

━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━

If discount is required, please speak to your manager.

⚙️ With Global Discounts

When applying global discounts to orders with protected products:

✅ Protected products are EXCLUDED from global discount calculations
✅ Global discount only applies to discountable products
⚠️ Warning banner appears at the bottom of discount section:

⚠️ NO DISCOUNT PRODUCTS ON ORDER
The following products cannot be discounted: [Product Names]
Global discounts will NOT apply to these products.

Real Example: Mixed Order with Protected Products

Scenario: Customer orders tiles with different margin levels

Order Details:

Product A: Premium Porcelain (PROTECTED) - 10 boxes @ €100 = €1,000
Product B: Standard Ceramic (discountable) - 20 boxes @ €80 = €1,600
Product C: Adhesive (discountable) - 5 bags @ €30 = €150
                                                    _______
Original Total (before discounts):                  €2,750

Customer asks for €250 discount:

What Bloom Does:

1. Identifies protected products:
   - Product A (Premium Porcelain): PROTECTED → NO DISCOUNT

2. Calculates discountable subtotal:
   - Product B: €1,600
   - Product C: €150
   - Discountable subtotal: €1,750

3. Applies €250 discount ONLY to discountable products:
   - Global discount %: €250 ÷ €1,750 = 14.29%

4. Final prices:
   Product A: €100 per box (0% discount) = €1,000.00
   Product B: €80 - 14.29% = €68.57 per box = €1,371.40
   Product C: €30 - 14.29% = €25.71 per bag = €128.60
                                              _________
   Total paid:                                €2,500.00 ✅

Key Point: The €250 discount is spread across only the products that allow discounts. Protected products maintain full price.

Example: All Protected Products

What happens if customer orders ONLY protected products?

Order Details:

Product A: Trade Laminate (PROTECTED) - 15 packs @ €50 = €750
Product B: Clearance Vinyl (PROTECTED) - 10 rolls @ €40 = €400
                                                      _____
Total: €1,150

Customer asks for 10% discount:

What Bloom Does:

❌ Cannot apply global discount
⚠️ Warning message:
"All products in this order are marked as no-discount products.
Global discounts cannot be applied."

Discount field: GRAYED OUT / READONLY
Total paid: €1,150 (no discount possible)

Staff Training: Explaining Protected Products to Customers

When a customer asks for a discount on a protected product:

Option 1: Polite Explanation

"I'm sorry, this product is already priced at our absolute minimum.
We've set it at cost price to give you the best value,
so unfortunately we can't discount it further."

Option 2: Manager Override Needed

"This product has special pricing restrictions.
Let me check with my manager to see what we can do."

Option 3: Offer Alternative

"This specific product can't be discounted, but I can apply
a discount to the other items in your order.
Would that work for you?"

Manager Override (Advanced)

If a manager needs to discount a protected product:

⚠️ WARNING: This removes profit margin protection
Go to the product form
Uncheck "Disallow Discounts"
Save the product
Now discounts can be applied
IMPORTANT: Remember to re-enable protection after the sale!

Best Practice: Instead of unprotecting the product, consider:

Applying discount to other order items
Offering free delivery
Adding a bonus product at no charge

Visual Guide: Where the Checkbox Appears

Product Form Location:

┌─────────────────────────────────────────┐
│ Product: Premium Porcelain Tile         │
├─────────────────────────────────────────┤
│ General Information                      │
│                                          │
│ ☑ Can be Sold                           │
│ ☑ Can be Purchased                      │
│ ☑ Disallow Discounts    ← HERE!        │
│                                          │
│ Product Type: Storable Product          │
│ ...                                      │
└─────────────────────────────────────────┘

Summary: No-Discount Product Rules

✅ Rule 1: Protected products cannot have line discounts (manual discounts)
✅ Rule 2: Protected products are excluded from global discount calculations
✅ Rule 3: Discount field is readonly for protected products in orders
✅ Rule 4: "Add Discount" button is hidden in configurator for protected products
✅ Rule 5: Warning banner appears when protected products are on order
⚠️ Rule 6: Only managers should mark/unmark products as protected

Discount Examples for Common Scenarios

Scenario 1: Bulk Purchase

Customer buys 50 boxes of flooring
Original: 50 × €80 = €4,000

Bulk pricing (line discount): 15% off
After line discount: €3,400

Order over €3,000 (global): €400 off
Global discount %: €400 ÷ €3,400 = 11.76%

Final price per box: €80 - 15% - 11.76% = €60
Total: €3,000 (25% off original price!)

Scenario 2: Mixed Flooring Order

10 packs luxury vinyl @ €120 = €1,200 (no line discount)
5 bags leveling compound @ €30 = €150 (20% line discount = €120)
Subtotal: €1,320

VIP customer discount: €320 off (global)
Global discount %: €320 ÷ €1,320 = 24.24%

Luxury vinyl: €120 - 24.24% = €90.91 per pack = €909.10
Leveling compound: €24 - 24.24% = €18.18 per bag = €90.90
Total: €1,000.00

Scenario 3: Clearance + Loyalty

Clearance laminate flooring: 20 packs @ €50 (already 50% off = line discount)
Subtotal: €1,000

Loyalty program: €100 off (global discount)
Global discount %: €100 ÷ €1,000 = 10%

Final per pack: €50 - 10% = €45
Total: €900 (64% off original €2,000 price!)

Real-World Example

Scenario: Home Renovation Project
Customer: Commercial contractor ordering multiple flooring types

Order Details:

Kitchen ceramic:  30 boxes @ €85 = €2,550
Bathroom vinyl:   15 boxes @ €70 = €1,050
Adhesive:         10 bags @ €28 = €280
Grout:           5 bags @ €25 = €125
                            ________
Original Total:             €4,005

Discounts Applied in Bloom:

1. Line Discounts:
   - Kitchen ceramic: 20% off (promotion) = -€510
   - Bathroom vinyl: 15% off (sale) = -€157.50
   - Adhesive: 10% off (bundle) = -€28
   - Grout: No line discount

   Subtotal after line discounts: €3,309.50

2. Global Discount:
   - "Spend €3,000, get €309.50 off"
   - Bloom distributes: 9.35% to all products

   Kitchen ceramic: €2,040 - 9.35% = €1,849.32
   Bathroom vinyl: €892.50 - 9.35% = €809.02
   Adhesive: €252 - 9.35% = €228.44
   Grout: €125 - 9.35% = €113.31

Final Invoice Generated by Bloom:

Total before discounts:  €4,005.00
Line discounts:          -€695.50 (17.4%)
Global discount:         -€309.50 (9.35% of subtotal)
                         _________
Customer paid:           €3,000.00

Total savings: €1,005.00 (25.1% off!)

Customer feedback: "The invoice breakdown made it really clear how the discounts worked together. When I had to return 2 boxes because of a measurement error, the refund was exactly what I expected. Fair and transparent!"

Summary: The Golden Rules

✅ Rule 1: Line Discounts Apply First

Sale prices, promotional discounts, bulk pricing on specific products.

✅ Rule 2: Global Discounts Apply Second

Order-level discounts, loyalty rewards, seasonal promotions.

✅ Rule 3: Both Can Work Together

You get the best of both worlds - maximum savings!

✅ Rule 4: Everything is Transparent

Your invoice shows exactly how discounts combine.

✅ Rule 5: Returns are Fair

You get back what you paid (after all discounts).

About Bloom Flooring Software

Developed by SoftCroft - Professional business management software for the flooring industry.

Why Flooring Businesses Choose Bloom:

✅ Smart Discount Management - Line and global discounts that work together
✅ Accurate Returns Processing - Fair refunds based on actual amounts paid
✅ Clear Customer Invoices - Transparent discount breakdowns
✅ No Hidden Surprises - What you see is what customer pays
✅ Designed for Flooring - Understands tiles, laminate, vinyl, carpet, and more

Perfect for:

Tile showrooms
Flooring retailers
Carpet specialists
Trade suppliers
Home improvement stores
Online flooring shops

SoftCroft Ltd | Professional Software Solutions for Flooring Businesses
Bloom - Making flooring business management simple and profitable

For Flooring Business Owners

How to Explain This to Your Customers

Use this simple script:

"Great news! You're getting [line discount %] off these [products],
plus [global discount amount] off your total order.
Your total savings today: [amount] - that's [%] off!"

Staff Training Points

Bloom automatically:

✅ Applies line discounts first
✅ Then distributes global discount fairly
✅ Shows clear breakdown on invoices
✅ Calculates correct refunds for returns

Your staff just needs to: Enter discounts → Bloom does the math!

Interested in Bloom for Your Flooring Business?

Contact SoftCroft:

🌐 Website: softcroft.ie
📧 Email: [email protected]
📞 Phone: 0599100450

See Bloom in Action:

Request a demo
Get a free trial
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Bloom Flooring Software by SoftCroft
Trusted by flooring businesses across Ireland and beyond 🇮🇪